INTRODUCTION

Welcome to OROLUCE (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@oroluce.com.

When you visit our website [www.oroluce.com] (the “Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we aim to explain clearly what information we collect, how we use it, and what rights you have in relation to it.

INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you register on the Site, express interest in our products or services, participate in activities on the Site, or contact us directly.

Personal Information Provided by You:

We may collect the following data: names, email addresses, phone numbers, mailing and billing addresses, debit/credit card numbers, and other similar information.

Information Automatically Collected:

When you visit or navigate the Site, we automatically collect certain technical information, such as your IP address, browser type, operating system, device information, language preferences, referring URLs, location, and data about how you interact with the Site. This data is used for security, performance, and internal analytics.

HOW WE USE YOUR INFORMATION

We use the information we collect for a range of business purposes, relying on legitimate interests, contractual obligations, your consent, and/or legal compliance.

We may use your information to:

• Facilitate account creation and login (including through third-party services such as Google or Facebook)

• Send you marketing and promotional communications (if in line with your preferences)

• Send administrative and service-related notifications

• Process and manage your orders, returns, and payments

• Display customer testimonials (with prior consent)

• Deliver tailored content and advertising, and measure its effectiveness

• Conduct internal research, data analysis, and improve our services and products

SHARING YOUR INFORMATION

We may process or share your data under the following legal bases:

• Consent: If you have given specific consent for a purpose.

• Legitimate Interests: When necessary to achieve our business goals.

• Contractual Obligation: To fulfill obligations under a contract with you.

• Legal Obligation: When required to comply with applicable laws or legal processes.

• Vital Interests: To prevent or respond to security threats, fraud, or potential harm.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies (such as pixels or web beacons) to collect or store data. For more details on how we use these and how you can manage preferences, please refer to our Cookie Policy.

DATA RETENTION

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer period is required by law (e.g. tax or legal obligations).

When we no longer have a legitimate need to process your data, we will delete or anonymize it. If deletion is not immediately possible (e.g. stored in backups), we will securely store and isolate the data until removal is feasible.

YOUR PRIVACY RIGHTS

Depending on your location (such as within the European Economic Area), you may have the right to:

• Request access to and a copy of your personal data

• Request correction or deletion of your data

• Restrict or object to processing of your data

• Request data portability where applicable

To make a request regarding your data or privacy rights, please contact us at:

info@oroluce.com

We will respond in accordance with applicable data protection laws.